We occasionally offer small discount coupons. Only one coupon can be used per order.
To request a coupon (when available), contact team at info@shelber.com with your Shelber account ID.
Coupons apply only to online purchases on this website.

Add your products to the cart, proceed to checkout, fill in your details, and choose your preferred payment method.
If you need help, our team is always available to guide you.

You will receive email updates for order confirmation, processing, and delivery.
You can also check your order status anytime in My Account → Orders.

For any inquiries, email us info@shelber.com.

Returns are accepted for unused, unopened items within our return window.
Contact us with your order number and reason for return, and we’ll guide you through the process.

Yes. All payments are processed securely through Stripe, a global leader in online payment security.

We deliver to all UAE Major cities.
Delivery is available only to accessible locations for our drivers and couriers.

We accept secure online payments through Stripe & Tabby, supporting major cards and digital payment methods.

Delivery times vary by city and product availability.
Most orders are delivered within 1–3 working days.

At the moment, we only ship within the UAE.